This training course is designed to introduce and discuss the performance standards and skills for administrative staff.
After having completion of the course, the participants will be able to:
1. Establish a common understanding of the roles of administration.
2. Develop the professional skills of filing, business letter writing, communication at work, work place organization, and time management.
3. Establish common professional standards at work and attitude suitable to the working environment.
• Role of administration
• Communication at work
• Telephoning skills
• Time management and scheduling
• Business letter writing
• Work place organisation
Administrative and other staff who are working closely with secretarial or administrative positions.
Training will be participatory and interactive. Attention will be paid on the active participation of participants in adult learning environment. Skill application practice will be carried out through case studies, exercises and role-plays. Trainer will provide background information, facilitate participation of trainees and will act as advisor and information supporter.
|Lectures and materials will be delivered in Vietnamese|
Participants need to fill in an application form and send it to AIT-VN either by fax or mail by 10 days before the course commence. The tuition fee for the whole course is VND 8,500,000. This fee does not include transportation, accommodation and personal expenses and should be paid before the course commencement date
AIT-VN in Hanoi
Building B3, University of Transport & Communications, Lang Thuong, Dong Da, Hanoi
AIT-VN in HCM
6th floor, FCC building, 45 Dinh Tien Hoang, Ben Nghe ward, Dist 1, HCM
Please inform us in writing of any change in your registration (withdrawal/ deferment) at least 5 days before the course commencement date, after which 25% of course fees will be chargeable. If no notification is received by commencement date, the full course fee will be charged.
Changes in course dates can occur due to unforeseen circumstances. AIT-VN reserves the right to cancel a course or change the course dates. Every effort, however, will be made to inform participants of the change.
Office Administration - Basic
Ms. Trieu Thi Thuy Dung
Tel: +84-4-3766 9493 Ext: 118